English Programs
English for Business in Timor-Leste
English is increasingly important for professionals working across business, government, tourism, international organisations and the wider ASEAN region. English for Business in Timor-Leste focuses on the language people actually need in the workplace – from professional conversations and meetings to emails, presentations and customer interactions. The program helps participants communicate more confidently and effectively in English within real professional and business environments.
Industry Based English
English for Hospitality
A 2-4 Week Practical Training Program
Hospitality is a people-focused industry where service and communication go hand in hand. Hotels, restaurants, resorts and cruise operators around the world value staff who can speak confidently with guests and deliver professional service. This course helps learners develop the English language skills needed for hospitality roles, creating stronger pathways to employment both locally and internationally.
This program will help you to:
- Improve job readiness for hospitality careers in Fiji and overseas
- Communicate confidently with guests and team
- Use hospitality terms and service language correctly
- Handle requests, enquiries and daily situations
English for Customer Care
A 2-4 Week Practical Training Program
In customer care, the way you communicate often defines the customer experience. Businesses across retail, service centres, administration and contact environments value staff who can listen well, respond clearly and solve problems professionally. This course develops practical English skills for customer-facing roles and helps open doors to wider employment opportunities, including international workplaces.
This program will help you to:
- Speak clearly and professionally with customers
- Understand enquiries, requests and common service issues
- Build confidence in phone, face-to-face and written communication
- Prepare for customer service jobs locally and abroad
English for Travel & Tourism
A 2-4 Week Practical Training Program
Travel and tourism connect people from around the world, making English one of the most valuable skills in the industry. From hotels and airlines to tours and visitor services, employers seek staff who can communicate confidently with international guests. This course is designed to develop the English needed for tourism careers and future opportunities in global markets.
This program will help you to:
- Welcome and assist visitors with confidence
- Use travel and tourism language in real situations
- Handle enquiries, bookings and guest requests professionally
- Prepare for tourism careers locally and internationally
General English CEFR Level A1
A 12 Weeks Practical Training Program | Delivered by AVM TL & Direct English
A practical beginner-level English course designed for learners who are starting their English journey. Over 12 weeks, participants build confidence in everyday communication through speaking, listening, reading, and writing activities. This course focuses on real-life language skills that can be used in study, work, travel, and daily interactions. Delivered through the trusted partnership of AVM TL and Direct English, it provides a strong foundation for future learning and career opportunities.
This program will help you to:
- Build basic English speaking and listening skills
- Learn everyday vocabulary and useful expressions
- Improve reading and writing at beginner level
- Gain confidence in conversations and introductions
- Prepare for higher English levels and further study
- Support better job opportunities locally and internationally